Vernons is committed to delivering a winning experience to every single one of our players. We aim to achieve this by investing in processes which enable us to understand our customers in order that we continue to offer a unique experience matched by first-class service. Our objective is to provide the highest quality gaming and gambling entertainment by giving customers the opportunity to experience them in an environment offering fun and excitement and which is guaranteed to be fair, regulated and secure.
Vernons has been an established, trusted name in gaming since 1925. Today, Vernons operates as one of the proud names within the broad-based NetplayTV plc group of gaming-related brands.
Vernons' customers are guaranteed that whenever they're playing, they do so within a fair, protected environment. In order to ensure complete objectivity and fairness, we use random number generators to act as our 'dealer' (in the case of card games) while the same high standards apply to lottery-drawing, bingo-calling and casino croupier equivalent activities.
Security and Privacy
As you would expect, we use the latest cryptographic (Secure Socket Layer) technology on every single area of our websites that deal with customers' personal information. This includes usernames and passwords, credit card details, personal details, account and transaction information. Data is encrypted before it leaves the customer's computer and is only retranslated when it reaches our secure server, which means that no one else can read this information as it is transmitted via the internet.
Credit and debit card details are similarly encrypted when they are communicated to the banking system, so that they cannot be interpreted by any external party. Details of customers' financial, betting and gaming transactions are held on a secure database.
Confirmation that Vernons uses secure technology and that it is safe to transact with us is provided by Thawte, the globally-recognised trust mark secured by the internet's safest, most reliable, websites.
In addition to our commitment to promoting responsible gambling, we aim to champion that objective within the industry – working with governments and regulators to provide a sustainable and safe environment for all of our customers.
GamCare is the leading provider of information, advice, support and free counselling for the prevention and treatment of problem gambling. It provides non-judgemental telephone and online helplines as well as online forums, and certifies gaming industry best practice. We are proud to actively promote GamCare and the gambleaware.co.uk website to our customers.