Bonus Terms & Conditions

17. CASINO BONUS TERMS & CONDITIONS

You may be awarded promotional bonuses or bonus money ("Bonus") when You register with Us and open a Player Account or during Your time as a member of our Website. You are able to opt-out of receiving Bonuses from Us at any time by contacting Customer Services by emailing casinosupport@vernons.com or on 0800 484 0044 (or dial (+) 44 203 727 3916 from outside the UK).

It is important that You fully understand the terms of each Bonus that You are awarded. This section contains the general terms and conditions associated with all Casino Bonuses made available through our Website. In addition, each individual Bonus will also have supplementary terms and conditions that will be made available when You are awarded that Bonus. It is Your responsibility to review the supplementary terms and conditions that apply to each specific Bonus. In relation to each Bonus, You will be deemed to have accepted these Casino Bonus Terms and Conditions, and the relevant supplementary terms and conditions applicable to that Bonus (as set out on the Website), the first time that You place a bet with Us following such Bonus becoming Active. For the avoidance of doubt, any Real Money deposited by You in relation to a Casino Bonus offer made available by Us, together with the Casino Bonus award and any Winnings generated in respect of the same, can only be used in relation to Casino Games only and cannot be used in connection with any other Product. If any bets are placed that contravene this rule then any bonus amount, cash prizes and/or any subsequent winnings in relation to the bonus awarded will be removed from the account.

Definitions used in these Casino Bonus Terms and Conditions shall have the same meaning as given to such defined terms in the Agreement.

17.1. When You are awarded a Bonus it will be added to Your Player Account. The Bonus amount will be paid into the relevant Bonus Balance section of Your Player Account and will be kept separate from Your Cash Balance/ Real Money. You will be able to see Your available Bonus Balance for each game on the actual game or via the "My Account" page. The Bonus information will be set out in the Cashier section.

17.2. You cannot withdraw any sums directly from the relevant Bonus Balance section of Your Player Account. When You deposit Your own cash, this will be added to the Cash Balance/ Real Money section of Your Player Account. You may withdraw any sums from Your Cash Balance/ Real Money at any time.

17.3. If You withdraw/transfer funds in relation to which You received a Bonus from Your cash balance/real money before reaching the minimum Wagering Requirements for that Bonus, Your Bonus and all accrued winnings relating to such Bonus shall be void.

17.4. If You withdraw/transfer funds in relation to which You received a Bonus from Your cash balance/real money after reaching the minimum Wagering Requirements for that Bonus, Your Bonus will be void and you may keep your winnings.

17.5. Unless expressly stated otherwise, Bonuses are awarded for use on Casino Games or Poker side games on the Website and in the Casino or Poker download client area only. Furthermore, any winnings generated from Bonuses may be used only on Casino Games or Poker side games.

17.6. Unless expressly stated otherwise in the relevant supplementary terms and conditions, when You place a bet, the bet will be deducted from Your Cash Balance/ Real Money. If there are no funds remaining in Your Cash Balance/ Real Money, then (subject to clause 17.5 above) bets will be deducted from Your Bonus Balance/ Casino Bonus. Subject to clause 17.17 below, whilst a Bonus is Active, all bets placed will contribute towards the Wagering Requirements for that Bonus.

17.7. Any winnings that You receive as a result of placing bets whilst You have an Active Bonus will be credited to Your Bonus Balance/ Casino Bonus account and cannot be withdrawn until You have met the Wagering Requirements for that Bonus (please see clause 17.13 below).

17.8. The total amount of bets placed in a single round on any game while a bonus is active on Your account must not be greater than 20% of the value of the bonus amount awarded. Any bets placed that contravene this term will not count towards Your wagering requirements and any winnings accrued from such a bet may be forfeited.

17.9. Some Bonuses will require You to either opt in or out. By selecting to opt in You are accepting all Terms and Conditions associated with that Bonus including these Casino Terms and Conditions. You will not be able to opt out once You make Your first stake after opting into a Bonus. By opting out You are forfeiting the Bonus and We will be unable to re-enter You for that Bonus.

17.10. To release any pending funds You have in Your cash balance, You must work down the entire Wager Requirement for the applicable Bonus. Once You have done that, all funds stored in the pending balance for that Bonus will be released to Your cash balance. If You still have Bonus funds in the Bonus then all subsequent winnings from those Bonus funds will be paid to Your cash balance.

17.11. Please note that where You choose to receive Bonuses from Us, generate winnings from such Bonuses in excess of Five Thousand Pounds (£5,000) and subsequently request a withdrawal, We reserve the right to restrict such withdrawal to a maximum of five thousand pounds (£5,000) in any 30 day period. The winnings subject to such withdrawal request that exceed such limit will be placed back into Your Player Account.

17.12. The Bonus amount itself may also not be withdrawn until You have met the Wagering Requirements. In some cases the Bonus is Non-Redeemable, in which case the Bonus amount can never be withdrawn. We will make this clear in the supplementary terms and conditions for that Bonus.

17.13. All Withdrawals depend on fulfilling all conditions specified above and in the Agreement (including, without limitation, the verification of all ID documents requested).

17.14. Only one Bonus can be awarded for any specific event unless We state otherwise and only one Bonus can be Active (as defined in clause 17.15 below) on Your Player Account at any one time.

17.15. Unless expressly stated otherwise in the specific terms applicable to an individual Bonus, You must place a bet that counts towards the relevant Wagering Requirements for that Bonus within 30 days following the date upon which such Bonus became Active. Failure to do so will lead to such Bonus being revoked.

17.16. The Wagering Requirements of a Bonus means the total amount of bets You must stake before the Bonus (provided it is redeemable) and any accrued winnings are transferred into Your Cash Balance/ Real Money and can be withdrawn. The Wagering Requirements for each Bonus are set out in the specific terms for each individual Bonus and will be expressed as a multiple of the Bonus amount, or of the Bonus plus the Deposit amount.


17.17. All our bonuses are designed to enhance your enjoyment of our games but we do reserve the right to manage how bonuses are used before you may cash them in, therefore not all bets will count towards the Wagering Requirements for your bonus. Bets on Blackjack, Arcade games (Heads or Tails, Dice Twister, etc), Video Poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements, while all Slots games (excluding Football Rules, Funky Monkey, Crazy 7, Tropic Reels, Ocean Princess, Ugga Bugga, Goblin’s Cave, Triple Profits, Dr Lovemore, Captain’s Treasure, Desert Treasure, A Night Out, Lotto Madness, Silver Bullet, Bonus Bears, Wild Games, Magic Slots, Wings of Gold and Hot Gems, which do not count towards wagering requirements) contribute 100%. All variants of roulette games also contribute 100% towards requirements with the exception of any bets covering 19 numbers or more (for Mini Roulette covering 7 numbers or more) on the wheel in order to reduce the risk of the wager. Users who have used such wagering tactics in order to redeem their bonuses may have their bonuses, cash prizes and any subsequent winnings removed from their account.

The double-up feature on any game does not count towards wagering requirement.

The percentage of bets that contribute towards wagering requirements may differ for other bonus offers, but this will be made clear within the terms for those specific offers. Please read the wagering requirements carefully for each bonus offer you may receive.

17.18. Bonuses are activated one after the other. When the earliest Bonus is 'Fulfilled' or 'Revoked' (as defined in clause 17.19 below), the next earliest Bonus in line will become 'Active'.

17.19. There are four different stages to a Bonus, and these are as follows:

  • Active – A current Bonus that You can play through, but in respect of which You have not yet completed the Wagering Requirements. Whilst You have an Active Bonus on Your Player Account, You cannot withdraw any Bonus amount and/or any winnings.
  • Pending – A second or subsequent Bonus on Your Player Account which You have not yet started to play through. A Pending Bonus cannot be withdrawn in any circumstances.
  • Fulfilled – A Bonus where the Wagering Requirements have been met. The Bonus amount (unless the Bonus is Non-Redeemable) and any winnings accrued will be automatically transferred into Your Cash Balance/ Real Money and can be withdrawn.
  • Revoked – An Active or Pending Bonus can be revoked and removed from Your Bonus Balance/ Casino Bonus if either: (a) You have not started to play through that Bonus within the period set out in paragraph 11 above (or as otherwise set out in the relevant supplementary terms and conditions); (b) You have not met the relevant Wagering Requirements for that Bonus within the defined period (as stated in the relevant supplementary terms for that bonus); (c) You decide to withdraw from Your Player Account any cash amount in relation to which You were awarded a Bonus before the Wagering Requirements for the relevant Bonus have been met; or (d) You are in breach of these terms and conditions, any specific terms that apply to an individual Bonus and/or any term of the Agreement.
  • 17.20. We reserve the right to review transaction records and logs from time to time that relate to the award and fulfilment of Bonuses, for any reason whatsoever. If, upon such a review, it appears that You are participating in strategies that We in our sole discretion deem to be abusive (including, without limitation, using Real Money deposited by You in relation to a Casino Bonus offer made available by Us on any other Product other than Casino Games), misuse our systems or are in breach of any of the terms and conditions that apply to such Bonus (including, without limitation, minimal risk wagering), We reserve the right to revoke Your entitlement to the Bonus in question (as well as any winnings earned by use of such Bonus) and/or revoke and/or cancel any other Bonuses (as well as any winnings earned by use of such other Bonuses) that We believe have been awarded, redeemed or won as a result of the same. We also reserve the right in such circumstances to terminate Your Player Account. You acknowledge that players found to be abusing Bonus awards may be barred from receiving further Bonuses.

    17.21. We reserve the right to make changes to these Casino Bonus Terms and Conditions or any specific individual Bonus terms at any time in accordance with Section 9 of this Agreement. Furthermore, We reserve the right to discontinue or cancel any specific promotional bonus offer at any time without liability and without notice.

    17.22. Any Casino Bonus Terms & Conditions are subject at all time to the General Terms and Conditions of the Website.


    18. Bingo Bonus Terms & Conditions

    You may be awarded promotional bonuses or bonus money ("Bonus") when You register with Us and open a Player Account or during Your time as a member of our Website. You are given the option to accept or decline any Bonus that has wagering requirements. You will need to accept the terms of the Bonus before it is added to your bonus balance.

    It is important that You fully understand the terms of each Bonus that You are awarded. This section contains the general terms and conditions associated with Bonuses made available through our Vernons Bingo Website. In addition, each individual Bonus will also have supplementary terms and conditions that will be made available when You are awarded that Bonus. It is Your responsibility to review the supplementary terms and conditions that apply to each specific Bonus made available through our Vernons Bingo Website. In relation to each Bonus, You will be deemed to have accepted these Bonus Terms and Conditions, and the relevant supplementary terms and conditions applicable to that Bonus the first time that You place a bet with Us following such Bonus becoming Active. For the avoidance of doubt, any Real Money deposited by You in relation to a Bonus offer made available through our Vernons Bingo Website by Us, together with the Bonus award and any Winnings generated in respect of the same, can only be used in relation to Bingo Games, Bingo mini-games and Bingo side games on Vernons Bingo and cannot be used in connection with any other Product. If any bets are placed that contravene this rule then any Bonus amount, cash prizes and/or any subsequent winnings in relation to the Bonus awarded will be removed from the account.

    Definitions used in these Bingo Bonus Terms and Conditions shall have the same meaning as given to such defined terms in the Agreement.

    18.1. When You receive a Bonus, it will be added to Your Player Account. The Bonus amount will be paid into the relevant Bonus Balance section of Your Player Account and will be kept separate from Your Cash Balance/Real Money. You may be able to spend the Bonus on Bingo, mini-games in Bingo or the other Bingo games available on the Website. You will be able to see Your available Bonus Balance for each game on the actual game or via the "My Bonus Funds" page in the Bingo client section.

    18.2. You cannot withdraw any sums directly from the Bonus Balance. When you deposit your own cash, this will be added to the Cash Balance/ Real Money section of Your Player Account. You may withdraw any sums from Your Cash Balance/ Real Money at any time.

    18.3. If You withdraw/transfer funds in relation to which You received a Bonus from Your cash balance/real money before reaching the minimum Wagering Requirements for that Bonus, all active or pending Bonuses on Your account at that time shall be void.

    18.4. If You pre-purchase ticket(s) for a game of Bingo in the future when you have a bonus active on Your account and there are still wagering requirements to be met, then the wagering requirements for that Bonus will still be in effect until the game for which tickets were pre-purchased is played out and complete. To be clear, even if all bonus funds are spent but a game you pre-purchased has still not played out, then any winnings from other games, including from bets made using cash deposits, will be paid to Your Bonus Balance, not the Cash Balance, as the wagering criteria will still be active.

    18.5. Unless expressly stated otherwise, Bonuses are awarded for use on bingo games, Bingo mini-games and Bingo side games only at http://bingo.vernons.com/.

    18.6. Unless expressly stated otherwise in the relevant supplementary Terms and Conditions, when you place a bet, the bet will be deducted from your Bonus Balance. If there are no funds remaining in Your Bonus Balance, then bets will be deducted from Your Cash Balance/Real Money.

    18.7. Any winnings that You receive as a result of placing bets whilst You have an Active Bonus will be credited to Your Bonus Balance/ Casino Bonus account and cannot be withdrawn until you have met the Wagering Requirements for that Bonus (please see clause 18.14 below).

    18.8. Any winnings You make whilst playing on a game or category (cash or bonus stake) with outstanding Wager Requirements will be stored in a pending balance until You meet the Wager Requirement. You cannot withdraw cash from Your pending balance. You will be able to spend those pending funds to work down the Wager Requirement in the meantime.

    18.9. Some bonuses will require You to either opt in or out. By selecting to opt in You are accepting all Terms and Conditions associated with that bonus and these Bingo Terms and Conditions. You will not be able to opt out once You make Your first stake after opting into a bonus. By opting out You are forfeiting the bonus and we will be unable to re-enter You for that bonus.

    18.10. To release any pending funds You have in your cash balance, You must work down the entire Wager Requirement for the applicable bonus. Once You have done that, all funds stored in the pending balance for that bonus will be released to Your cash balance. If You still have Bonus funds in the Bonus then all subsequent winnings from those Bonus funds will be paid to Your cash balance.

    18.11. Please note that where You choose to receive Bonuses from Us, generate winnings from such Bonuses in excess of Five Thousand Pounds (£5,000) and subsequently request a withdrawal, we reserve the right to restrict such withdrawal to a maximum of five thousand pounds (£5,000) in any 30 day period. The winnings subject to such withdrawal request that exceed such limit will be placed back into Your Player Account.

    18.12. All Withdrawals depend on fulfilling all conditions specified above and in the Agreement (including, without limitation, the verification of all ID documents requested).

    18.13. Unless expressly stated otherwise in the specific terms applicable to an individual Bonus, you must place a bet that counts towards the relevant Wagering Requirements for that Bonus within 30 days following the date upon which such Bonus became active. Failure to do so will lead to such Bonus being revoked.

    18.14. The Wagering Requirements of a Bonus means the total amount of bets you must stake before the Bonus and any accrued winnings are transferred into Your Cash Balance/ Real Money and can be withdrawn. For the up to date Wagering Requirements and Bonus Types please visit http://bingo.vernons.com/help/bonus-use.

    18.15. Bonuses are activated one after the other. When the earliest Bonus is 'Fulfilled' or 'Revoked' (as defined in clause 18.16 below), the next earliest Bonus in line will become 'Active'.

    18.16. There are four different stages to a Bonus, and these are as follows:

  • Active – A current Bonus that you can play through, but in respect of which you have not yet completed the Wagering Requirements. Whilst you have an Active Bonus on your Player Account, you cannot withdraw any Bonus amount and/or any winnings.
  • Pending – A second or subsequent Bonus on your Player Account which you have not yet started to play through. A Pending Bonus cannot be withdrawn in any circumstances.
  • Fulfilled – A Bonus where the Wagering Requirements have been met. The Bonus amount and any winnings accrued will automatically be transferred into Your Cash Balance/ Real Money and can be withdrawn.
  • Retrieved – An Active or Pending Bonus can be revoked and retrieved from your Bonus Balance if either: (a) You have not started to play through that Bonus within the period set out above (or as otherwise set out in the relevant supplementary terms and conditions); (b) You have not met the relevant Wagering Requirements for that Bonus within the defined period (as stated in the relevant supplementary terms for that bonus); (c) You decide to withdraw from your Player Account before the Wagering Requirements for the relevant Bonus have been met; or (d) You are in breach of these terms and conditions, any specific terms that apply to an individual Bonus and/or any term of the Agreement.
  • 18.17. We reserve the right to review transaction records and logs from time to time that relate to the award and fulfilment of Bonuses, for any reason whatsoever. If, upon such a review, it appears that You are participating in strategies that We in our sole discretion deem to be abusive (including, without limitation, using Real Money deposited by You in relation to a Bingo Bonus offer made available by Us on any other Product other than Bingo Games), misuse our systems or are in breach of any of the Terms and Conditions that apply to such Bonus (including, without limitation, minimal risk wagering), we reserve the right to revoke your entitlement to the Bonus in question (as well as any winnings earned by use of such Bonus) and/or revoke and/or cancel any other Bonuses (as well as any winnings earned by use of such other Bonuses) that We believe have been awarded, redeemed or won as a result of the same. We also reserve the right in such circumstances to terminate Your Player Account. You acknowledge that players found to be abusing Bonus awards may be barred from receiving further Bonuses.

    18.18. We reserve the right to make changes to these Bingo Bonus Terms and Conditions or any specific individual Bonus terms at any time in accordance with Section 9 of this Agreement. Furthermore, We reserve the right to discontinue or cancel any specific promotional Bonus offer at any time without liability and without notice.

    18.19. Any Bingo Bonus Terms & Conditions are subject at all time to the General Terms and Conditions of the Website.


    19. Sportsbook Bonus Terms and Conditions

    You may be awarded promotional bonuses or bonus money ("Bonus") when You register with Us and open a Player Account or during Your time as a member of our Website. You are able to opt-out of receiving Bonuses from Us at any time by contacting Customer Services by emailing casinosupport@vernons.com or on 0800 484 0044 (or dial (+) 44 203 727 3916 from outside the UK).

    It is important that You fully understand the terms of each Bonus that You are awarded. This section contains the general terms and conditions associated with all Sportsbook Bonuses made available through our Website. In addition, each individual Bonus will also have supplementary terms and conditions that will be made available when You are awarded that Bonus. It is Your responsibility to review the supplementary terms and conditions that apply to each specific Sportsbook Bonus. In relation to each Bonus, You will be deemed to have accepted these Sportsbook Bonus Terms and Conditions, and the relevant supplementary terms and conditions applicable to that Bonus (as set out on the Website), the first time that You place a bet with Us following such Bonus becoming Active. For the avoidance of doubt, any Real Money deposited by You in relation to a Sportsbook Bonus offer made available by Us, together with the Sportsbook Bonus award and any Winnings generated in respect of the same, can only be used in relation to Sportsbook Games only and cannot be used in connection with any other Product (Casino, Poker, Bingo, Games, Virtual Sports). Free Bet tokens are non-refundable and are not included in any returns.

    19.1. We reserve the right to insist that players bet the amount of their own deposit before they can bet with the free money We credit to them.

    19.2. Certain promotions may be subject to withdrawal and/or cancellation and may only be available for specific periods and on certain specific terms. You must ensure that the promotion you are interested in is still available, that You are eligible, and that You understand any terms and conditions which apply to it. Our decision is final and we reserve the right to withdraw, change or amend any promotional offer at any time without prior notification. We also reserve the right to amend, cancel, reclaim or refuse the award of any Promotional Offer at Our own discretion.

    19.3. We reserve the right to review transaction records and logs from time to time that relate to the award and fulfilment of Bonuses, for any reason whatsoever. If, upon such a review, it appears that You are participating in strategies that We in our sole discretion deem to be abusive (including, without limitation, using Real Money deposited by You in relation to a Sportsbook Bonus offer made available by Us on any other Product other than Sportsbook Games), misuse our systems or are in breach of any of the Terms and Conditions that apply to such Bonus (including, without limitation, minimal risk wagering), We reserve the right to revoke your entitlement to the Bonus in question (as well as any winnings earned by use of such Bonus) and/or revoke and/or cancel any other Bonuses (as well as any winnings earned by use of such other Bonuses) that We believe have been awarded, redeemed or won as a result of the same. We also reserve the right in such circumstances to terminate Your Player Account. You acknowledge that players found to be abusing Bonus awards may be barred from receiving further Bonuses.

    19.4. All promotional offers are limited to one per person, per household, per device, per e-mail address, or per payment details used to fund the account. Duplicate accounts will not qualify for any promotional offer.

    19.5. Wagers placed using a Free Bet token or Bonus funds will not be valid for use in any other promotional offer, they may only be used to place bets in the markets specifically mentioned as part of the original promotional offer.

    19.6. If there is evidence the terms for any promotional offer have been breached and that any customer is using a Free Bet token or other promotional offers to guarantee profits regardless of the outcome we reserve the right to void the bets made through use of a Free Bet offer or any bets funded by other bonus funds.

    19.7. Free Bet and/or Bonus promotional offers are only available to customers from United Kingdom, Germany, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Luxembourg, Malta, New Zealand, Netherlands, Sweden and South Africa. Any Free Bet token or bonus that is incorrectly credited to a customer from a country not listed here will be removed from the customer's account.

    19.8. Any references to GBP (pounds sterling) in Free Bet promotional terms and conditions shall be taken to read as the same amount in the local currency of Your Player Account. (i.e. £5 shall equate to €5 and £25 shall equate to €25).

    19.9. We reserve the right to make changes to these Sportsbook Bonus Terms and Conditions or any specific individual Sportsbook Bonus terms at any time in accordance with Section 2 of this Agreement. Furthermore, We reserve the right to discontinue or cancel any specific promotional Bonus offer at any time without liability and without notice.

    19.10. Any Sportsbook Bonus Terms & Conditions are subject at all time to the General Terms and Conditions of the Website.


    Bonus Options

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