Contact Us

It is important to us that you can contact us quickly and easily. That's why Vernons offers different methods of contact so you can pick the one that suits you best. Our friendly Customer Support Team is available by email and phone from 7 am to 3 am GMT and aims to provide you with excellent service.

Please don't hesitate to have a look at our Frequently Asked Questions before getting in touch as we've gathered some information there that could help you out. If you've forgotten your password, click here to reset it.

Live Chat

The easiest way to receive help while surfing the website ir our handy Live Chat Click on the green text bubble at the top of the site to get started. Please, note that Live Chat is available between 9 am and 2.30 am GMT.


All of our customer support agents can also be reached by telephone. Keep your username close at hand if you have a question regarding your account so we can easily find it for you.

UK Free Phone: 0800 484 0044

All calls are recorded for training and monitoring purposes.


To call from outside the UK please dial +44 (0)203 727 3916 for any queries. This is not a freephone number and contacts the English language support team.

All calls are recorded for training and monitoring purposes.


Vernons strives to respond to your email as quickly and thoroughly as possible. If you have an urgent question that requires immediate attention, please use either our Live Chat feature or give as a call as this allow us to deal with your query more promptly.

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Bonus Options

We'd like to offer you an exclusive welcome bonus as well as future cashback and deposit offers. Would you like to receive these offers?

Once you have registered you will be able to change you bonus preferences at any time by contacting the the customer Support Team.

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